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In this issue:
• From the President's Desk

• Video Training: The Force Multiplier

• Spring Cleaning: Time to Organize a More Powerful Portal

• Fast and Furious, Live and Interactive

• Events

www.edgeti.com

From the President's Desk
Photo of Larry ChangSpring... the season of hope and renewal. And after the economic turmoil of the past year, spring couldn’t have come a moment too soon. Recently we’ve witnessed some positive signs in the economy, Washington has weighed-in with a stimulus package, and many experts see signs of recovery on the horizon. At Edge Technologies, we’re working to add to the stimulus with the Edge Economic Catalyst.

From our systems integration services to our staffing solutions to COTS and custom software solutions, the entire Edge team is re-energized to help our government and commercial customers accelerate productivity and expedite returns on their technology investments. The Edge team boasts some the industry’s leading experts in their respective fields. And we deliver that expertise to our clients by beginning with the end in mind. First, we listen to our customers to determine their unique challenges, needs, assets, opportunities, goals and objectives. Then, we deploy our experience, know-how and advanced technologies to expedite results.

This is the time of year for fresh starts and fresh thinking. Here at Edge, that means delivering innovative tools and techniques that help change the way information is viewed, shared and engaged. I hope the brief items below will perhaps plant a seed of inspiration for new ways to help achieve your objectives. And as always, I look forward to your comments and suggestions.

Laurence Chang
President and CEO

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Video Training: The Great Force Multiplier
Deploying technology to increase productivity is crucial to gaining an edge in an extremely competitive marketplace. However, getting new tools out to your customers, sales force or employees is only half of the equation. Providing them with the insight and training needed to get the most out of your new applications – or to show them new ways to get more out of an existing application – is the key to maximizing ROI.

Edge enCapture, Cloning without the Controversy
In every organization, there are those individuals with the unique ability to make an application really sing. Step-by-by “hands-on” instruction by your experts is the fastest way to get your users up-to-speed. But these days, few companies have the luxury of sending their top performers out in the field to train users. That’s why Edge Technologies developed enCapture. enCapture is powerful video capturing software that records the actions taken on your computer screen and easily creates wmv, mpeg or avi files from your desktop. enCapture is great for creating software training, demos, tutorials, and additional material to enhance presentations. It also supports text annotations, sound, and screen notes.

A Powerful Tool, A Remarkable $99 Price
At less than $100 for a single user license, enCapture can record all screen activities, such as movement of the mouse, processes of applications, and the inputs from the keyboard. Save your computer screen actions and share them across your intranet with others in your organization. Create demonstrations for customers and save them in a movie format compatible with almost every system. There is no need to download Flash, or other special programs, to run enCapture.

In fact, right now Edge clients are using enCapture to:

  • Increase training resources available locally and across distances
  • Create on-the-fly updates to processes, techniques, and procedures
  • Create robust training tools
  • Assist with complex problems - with minimum effort
  • Create visual Standard Operating Procedures (SOPs)
  • Create problem-solving procedures visually
enCapture offers an innovative and inexpensive way to make your users, customers and partners more productive. enCapture lets you capture and transfer the knowledge of your best performers, without taking them out of action. And it’s an excellent force multiplier for challenging times. Click here to see enCapture in action.

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Spring Cleaning
Time to Organize a More Powerful Portal
In simpler times it was the garage: a central repository for a range of useful and valuable tools, toys, fittings, fixtures, gadgets and gizmos. The key to fulfilling the promise of these tools is getting them in the right hands at the right time. Unfortunately, their potential is too often lost, obscured behind layers of unrelated and unsorted “stuff.”

In the digital domain, it is the portal that has become the convenient catchall. In the portal many have assembled an amazing collection of information, applications, tidbits and widgets. Yet, too often the tools most useful for a specific individual are lost in the clutter. The key to ensuring that your portal, and the tools it houses, fulfills its potential is in presenting the right information to the right users at right time in the right context. This is the task for which Edge Technologies’ enGage was custom-built. enGage integrates your existing real-time network and service management applications into any portal container or J2EE server.

And most importantly, enGage can do the job in a fraction of the time previously required. The biggest stumbling blocks to application/portal integration are time and risk. enGage minimizes both. With enGage you can simply and cost-effectively integrate applications like Remedy and IBM Tivoli Netcool (and many more) into today’s leading portal platforms, such as Appian, Liferay, Tivoli Netcool Portal 2.0, Websphere, and WebLogic.

Clarity and Vision
Chances are, the right stuff is right in front of your users. It simply needs to be sifted, sorted, organized and presented in a user-friendly way. With enGage you make information more meaningful, more available, and more secure – all in far less time than traditional API-level integrations. And by simplifying integration and greatly reducing the time needed to deploy complex applications, enGage lowers costs, mitigates risk, eliminates trial and error and frees staff to concentrate on their core missions. enGage improves service quality to end users, customers and business partners.

This is the ideal time to do a little spring-cleaning and provide your users with clarity that boosts productivity and reveals the true value of your tools, toys, widgets and gadgets. To find out how enGage can help get the job done fast, click here.

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Fast and Furious
If it isn’t live and interactive, it’s yesterday’s news
AppBoardDespite today’s light-speed transmission speeds, the information seen on most websites, portals and intranets remains stale and stagnant. And in the non-stop Web 2.0 world, data that’s static is yesterday’s news. That’s why the most competitive organizations are gaining significant advantages by offering and/or harnessing the power of live, interactive widgets. Whether you’re a provider or a user, the ability to present, view, understand and interact with up-to-the-second data is a powerful competitive weapon.

So why don’t we see these live, interactive tools everywhere? The reason is simple: developing high-end, interactive interfaces linked to live data is often perceived as too time-consuming and resource-intensive for all but the biggest, most technologically advanced organizations. However, now there’s a secret weapon: Edge Technologies’ AppBoard Visualization Widgets Toolkit.

If you’re ready to bring live, interactive dashboard visualizations to your users, Edge’s AppBoard solution can get you there, faster and cheaper than you’d imagine. For more than 15 years, Edge has pioneered the technologies that help sort, sift and make sense of the most complex information. Now, the convergence of light-speed communications, Web 2.0 technologies, and Edge’s visualization expertise has created an environment that makes inexpensive live, interactive visualizations a reality.

Regardless of the data source or operating system, this advanced toolkit assembles critical pieces of information from various sources to a single screen, without the need for a major migration or integration project. Edge creates dynamic, top-level dashboards based on live data, without requiring heavy programming to create a custom GUI. Real-time visualizations are put together quickly and easily to provide simple dashboard summaries of key business parameters and critical information for customers, partners, employees or executive management.

In today’s dynamic economic environment, providing users with live information, and the ability to interact with it, is essential to making the best decisions and taking the right steps as quickly as possible. Despite the playful name, widgets are anything but gimmicks or gizmos. These are the powerful tools of a new generation of agile, informed organizations. From developing real-time what-if scenarios or faster-to-value offerings, to maximizing gains and minimizing losses, the browser-agnostic Edge Appboard makes live and interactive, reasonable and achievable. For more on Edge Technologies’ AppBoard Visualization Widgets Toolkit, click here.

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Events
i2 National Users Conference
Edge recently attended and exhibited at the i2 National Users Conference. i2 products are used for a wide range of investigations involving defense and intelligence analysis, fraud, organized crime, counter terrorism, money laundering, drug trafficking, immigration control, corporate security and more. Edge was there to showcase its data visualization toolkit, AppBoard, as well as its desktop video capture software, enCapture. AppBoard allows enhanced visualization and integration of the i2 data. enCapture allows users to quickly create custom training or even capture computer errors to assist with troubleshooting. To find out just how easy it is to create executive dashboards, or custom training videos, simply contact sales@edgeti.com

Make-A-Wish Kids Triathlon
Edge is committed to supporting our local community through our staff’s volunteer efforts and corporate sponsorships. Edge proudly sponsored the Make-A-Wish Kids Triathlon. Make-A-Wish Foundation grants the wishes of children with life threatening medical conditions to enrich the human experience with hope, strength and joy. Congratulations to all the athletes that completed the race despite the rainy conditions. For more information on Make-A-Wish visit their website http://www.midatlantic.wish.org/

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Founded in 1993, Edge has a 16-year track record providing leading-edge products and services to many of the world’s most secure network infrastructures. Our core management and technical team has led the company since its inception, developing groundbreaking solutions and products such as enPortal, N-Vision™, and Data Alchemist. Edge Technologies’ clients include Fortune 500 companies, Managed Service Providers, and the United States Federal Government, including the Department of Defense. Strategic partnerships include Citrix, Cisco, Computer Associates, Hewlett Packard, EventGnosis, IBM, OneNetwork, Remedy, and major system integrators.

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