Product Integration Modules (PIMs)

Click here for a PIM demo

Edge offers the following PIMs:

  • Arbor Networks Peakflow
  • BMC Portal
  • Business Objects Enterprise
  • Business Objects Infoview
  • CiscoWorks LMS Suite
  • Cisco Security Agents
  • CA ehealth
  • Lucent VitalSuite
  • Edge enVision (HP OpenView Network Node Manager)
  • Frontbridge Email
  • Frontbridge Spamshark
  • IBM Tivoli Netcool ISM
  • IBM Tivoli Netcool Neusecure
  • IBM Tivoli Netcool PrecisionIP
  • IBM Tivoli Netcool PrecisionTN
  • IBM Tivoli Netcool Proviso
  • IBM Tivoli Netcool RAD
  • IBM Tivoli Netcool Reporter
  • IBM Tivoli Netcool SM Ops
  • IBM Tivoli Netcool SM Reporter
  • IBM Tivoli Netcool Topovis
  • IBM Tivoli Netcool USM
  • IBM Tivoli Netcool Webtop
  • InfoVista PortalSE
  • InfoVista Vista Portal
  • Juniper
  • McAfee IntruShield IPS
  • Mercury BAC (formerly Mercury Topaz)
  • HP Business Availability Center (formerly Mercury BAC/Topaz)
  • Remedy Midtier
  • Sun Secure Global Desktop (SGD)
  • Viador Bi-portal
  • Websense Explorer
Edge's Product Integration Modules work with both enPortal and enGage.

Edge's out-of-the-box integration packages for a variety of industry-leading management offerings are the cornerstone of the integration capabilities offered through enPortal.

Edge PIMs provide built-in hooks from enPortal into individual third-party packages. PIMs enable enPortal to recognize user names, security specifics, and a wide variety of other variables already established within the third-party application - so the administrator can act on those variables through enPortal. PIMs also provide pre-built channels through enPortal so the data from the underlying application can be easily accessed through the enPortal dashboard.

Customizable Integrations In addition to providing integration capabilities through PIMs, enPortal integrates data from any number of additional applications - including Perl scripts and internally developed applications - through its Content retrieval System (CRS).

Edge's patent-pending CRS facilitates the integration of additional content quickly and securely by letting customers organize application services, multi-media streams, and web-based utilities into any number of user views, without complex software development.

Dashboard View Integration One of the challenges of successful integration is to bring together information from a wide variety of packages, and then to make different types of information available to different types of users - both internal and external. enPortal's Dashboard View Integration capabilities provide an at-a-glance view of user-centric service health with the ability to drill down for further details.

Specifically, the enPortal Dashboard View

  • Transforms event data to service information
  • Transforms component events to service impact
  • Integrates data from service-oriented applications
  • Provides simple visualization of information derived from disparate data sources
Using the enPortal Dashboard View Integration capability, customers can optimize the data they're already receiving by creating automated responses across multiple applications based on multiple types of alarms or alerts.

For more information, including literature, demos and specifications, please register or login to the Resource Center.