Features & Functions The following enPortal Features & Functions combine to provide a complete view of all your data on a single screen through a single login. Integration enPortal serves as an integration platform, providing data-level integration of multiple management resources (trouble tickets, events, historical reports, planning resources, etc.), workflow concepts, business performance information, and virtually any other data the customer chooses to integrate. Single Sign-on enPortal provides single-login to multiple applications. In other words, once a user logs into enPortal, no other credentials are required from the user. enPortal single sign-on requires no custom software development or modification to back-end applications. Advanced Security enPortal has a strong security model with powerful features to restrict access to content based on domain, role (group) and/or user, so companies can confidently work within the DMZ. enPortal also provides a combination of firewall infrastructure support, port mapping, content filtering, and a sophisticated security manager. Enhanced security features include multiple N-Factor authentication methods, secure communications channels, security policies, directory services support, and more. Product Integration Modules (PIMs) Edge provides a variety of integration options, primary of which is a series of core packages - called Product Integration Modules (PIMs) - that provide plug-and-play integration with products from Cisco, CA eHealth, HP, InfoVista, Micromuse, Remedy, and more. enPortal's modular design also fully accommodates the development of independent third-party product integration packages quickly and easily. Content Retrieval System (CRS) Edge's patent-pending CRS facilitates the integration of new content elements - including Perl scripts and internally developed applications - quickly and securely. The enPortal CRS technology enables partners and customers to organize application services, multi-media streams, and web-based utilities into any number of user views without complex software development. Dashboard View enPortal provides a highly customizable, at-a-glance view of user-centric service health with the ability to drill down for further details. Fault Tolerance The enPortal system is designed around a fully meshed four-tier architecture wherein each tier can be scaled to support from 1-N processes. The integrity of the system can be maintained as long as one process in each tier is operational. Load Balancing enPortal is capable of running concurrently on multiple servers and providing load balancing across all those servers. Online Backup enPortal has a powerful backup facility that allows for the complete export of enPortal content into XML files and archiving of all custom JSPs and configuration files with a single command. Customizable Look-and-Feel (LAF) enPortal is capable of modifying the style (fonts, colors, images, etc.) of any integrated content to provide a consistent LAF for internal customers, or any variety of custom LAFs for any variety of external customers. Standards-Based enPortal is standards-based and built on the latest technologies such as Java, JSPs/Servlets, XML, JDBC, and JNDI/LDAP. Click here to sign up for a demo.