Edge’s constantly growing and unequaled library of PIMs transform traditionally risk-filled development efforts into a simple configuration. The enPortal PIM approach mitigates risk, accelerates deployment, provides quicker time to value and lowers ongoing "care and feeding" expenses.
Edge PIMs provide built-in hooks from enPortal into individual third-party packages. PIMs enable enPortal to recognize user names, security specifics, and a wide variety of other variables already established within the third-party application - so the administrator can act on those variables through enPortal. PIMs also provide pre-built channels through enPortal so the data from the underlying application can be easily accessed through the enPortal dashboard.
One of the challenges associated with integration is bringing together information from a wide variety of packages, and then making different types of information available to different types of users - both internal and external. enPortal's Dashboard View Integration capabilities provide an at-a-glance view of user-centric service health with the ability to drill down for further details.
The enPortal Dashboard View:
- Transforms event data to service information
- Transforms component events to service impact
- Integrates data from service-oriented applications
- Provides simple visualizations of information derived from disparate data sources
Using the enPortal Dashboard View Integration capability, customers can optimize the data they're already receiving by creating automated responses across multiple applications, based on multiple types of alarms or alerts.