Simplify Sign-On with SSO and Improve MTTR

Anyone working in a professional setting these days has felt the pain of the multiple log-in shuffle. Some have even given the time wasting phenomenon a name, “swivel chair administration.” From alert lists, to shells, to network monitoring tools, over…


Your Dashboard May Be Killing Efficiency – It’s Time for SSO

network operations center engineer

It’s time for single sign-on. Every NOC Manager sees it – engineers and troubleshooting specialists authenticating across a dozen different platforms at the start of a shift, or worse, scrambling to access the right information when complaints come in, or…


Swivel Chair Interface is Broken

Swivel Chair Interface is an insider term that basically means you have too many web applications operating at once. This causes you to swivel your chair back and forth to look at siloed sources of data, and besides building up…