Communications

Managing your environment is simple with edgeSuite

Communications

edgeSuite helps Communication Service Providers (CSPs – landline and wireless, Internet, cable, satellite, and managed services businesses) manage the convergence of network and associated services. End-to-end performance management across devices, applications and network (not just network availability) is now a real possibility with a virtualized infrastructure including both logical and physical connections.

edgeSuite’s advanced security features include Single Sign-On (SSO), Multi-factor Authentication (MFA), CAC, and custom authenticator support. The system can be custom branded to mimic your organization’s look and feel, while safely exposing internal tools and information to external users via secure proxy and single-port access, all structured around a role-based hierarchy. The system can even be configured to merge a series of multi-tenant applications and UI’s, including those that are not natively multi-tenant, into fully-integrated, scalable, secure multi-tenant portals.

Communications Service Providers (CSPs) love edgeSuite, because it offers key benefits for efficiency, and efficiency means profitability. With numerous layers of users, all with different needs and intentions, role-based, customized access is essential. Visualizing data in real-time inside an actionable, branded, single pane of glass environment can make a huge difference in the user experience for your inside people as well as the end customer who just wants their internet service to work. Let’s explore how edgeSuite helps CSP businesses optimize efficiency, security and profitability.

SSO Means Simple Access

Especially in an industry where end-users expect rapid response to service outages or network issues, secure Single-Sign On (SSO) access improves the user experience and can lead to profit gains. Communications businesses can leverage existing authentication technologies, using edgeSuite to create a seamless flow of data, without having to stop to log in to a dozen systems. Multi-factor Authentication (MFA), CAC, and custom authenticator support ensure advanced security.

Integrated Systems, Web & Data

Especially for the Communications industry, a longstanding history of growth via mergers and acquisitions has left many firms with numerous, often overlapping, systems for network management, cyber-security, and customer support tickets. edgeSuite comes with more than 120 pre-built integrations, for seamless integration of views from disparate systems. This vendor-neutral integration has the ability to synthesize visualizations across individual legacy tools, and supports multi-tenancy to combat delays and enhance efficiency for CSPs in large-scale environments.

Integrated Systems, Web & Data

Especially for the Communications industry, a longstanding history of growth via mergers and acquisitions has left many firms with numerous, often overlapping, systems for network management, cyber-security, and customer support tickets. edgeSuite comes with more than 120 pre-built integrations, for seamless integration of views from disparate systems. This vendor-neutral integration has the ability to synthesize visualizations across individual legacy tools, and supports multi-tenancy to combat delays and enhance efficiency for CSPs in large-scale environments.

Data Visualizations for Global Service Providers

Real-time, actionable application visualization for telecom can mean the difference between success and failure for fast-moving Communications enterprises. edgeSuite is an HTML5-based solution with adaptive layouts and mobile device support that brings your data to life. Fully-customized views place the right data in front of the right people, and facilitate a positive user experience that helps with customer retention, employee satisfaction and the overall success of the business.

End-to-End Management for CSPs

No more multiple logins, disparate data, and sluggish response times. edgeSuite gives Communications providers the ability to manage processes in a single pane of glass. The result is greater efficiency, and gains in profitability. With edgeSuite, managing your unique Communications environment is now simple, safe, and secure.

End-to-End Management for CSPs

No more multiple logins, disparate data, and sluggish response times. edgeSuite gives Communications providers the ability to manage processes in a single pane of glass. The result is greater efficiency, and gains in profitability. With edgeSuite, managing your unique Communications environment is now simple, safe, and secure.

edgeSuite is the industry's only secure, vendor-neutral integration platform providing rapid deployment, integration, and time to value

Want to learn more about how edgeSuite can make your environment simple to manage?